Frequently Asked Questions About Senior Living and Covid-19
At DevonHouse Senior Living, we are taking every step to ensure the safety and wellbeing of our residents. Our responsive approach follows CDC and state and local health department regulations, as well as our decades of experience and know-how caring for seniors.
Following are answers to some frequently asked questions about senior living and Covid-19 in the Lehigh Valley. Detailed information about our protocols is at the bottom of this page.
Are you accepting new admissions?
Yes. We are accepting new admissions, with special protocols in place for the safety and wellbeing of our residents. Learn more about our admissions process, including in-person tours, here.
Can I visit my loved one at DevonHouse Senior Living?
Yes! We have protocols in place for the safety of our residents and visitors. To ensure that everyone who wants to visit their loved one in senior living is able to do so safely, all visits must be scheduled through the concierge at 610-967-1100. Following are the protocols for in-person visits:
- All visitors must complete a screening process that includes a questionnaire and temperature and pulse oxygen checks. Please do not visit If you have any of the following:
- Symptoms of Covid-19
- Known exposure to Covid-19
- Test results pending
- A positive test
- The resident and all visitors must wear approved masks during the visit.
- Visitors will be required to maintain social distancing of at least six feet, without physical contact.
- A maximum of 3 visitors will be allowed for each visit.
- Family visits are limited to a comfortable, private visitation area, which is accessed directly from outside so that visitors have contact only with their loved one. Exceptions may be made in the case of end-of-life situations, or when a visitor in the room is essential for the resident’s emotional wellbeing and care.
- The visitation area is sanitized after each visit using a CDC approved disinfecting solution.
Do senior living residents have to stay in their rooms? What about meals?
We will continue to have communal dining and activities in order to ensure that residents can socialize with each other. Our dining room is open with a modified arrangement to maintain social distancing. Resident couples and residents who share suites may dine together in closer proximity. (Of course, room service is always available for residents who prefer it.)
We maintain a calendar of fulfilling activities to for our residents’ physical and mental wellbeing. All activities are conducted maintaining appropriate social distancing. See our activity highlights here.
Do new residents in senior living have to quarantine?
No, new residents do not have to quarantine. A negative coronavirus test is required prior to admission.
Is senior living safe right now?
Senior living can be the safest option for many seniors. With strict safety protocols firmly in place and part of our routine, senior living offers seniors opportunities to socialize and stay healthy in a controlled environment. Staff are available 24/7 for assistance, and to monitor and respond proactively to health changes.
What safety protocols are you following? Where do they come from?
Our safety protocols follow guidance from The Centers for Disease Control (CDC) and the Pennsylvania Department of Health. The CDC and PA Department of Health recommend a variety of steps that we implemented early to help reduce the potential for the virus to enter our community. These include:
- Enforcement of safety protocols and procedures for family visits (listed above).
- Restricting visitors who have signs or symptoms of Covid-19, exposure, or diagnosis in the past 14 days.
- Availability of hand sanitizer consistently throughout the facility.
- Continuing the upgraded and enhanced cleaning and sanitation procedures, which follow CDC guidelines and use CDC approved disinfecting products.
- Testing all residents and staff.
- Vigorous controls and health screen for all of our employees (the same that medical professionals undergo) including:
- Temperature check at the start of their shifts.
- Pulse-Ox rate check to determine their oxygen levels.
- Education in identifying the symptoms, clear communication for reporting any issues with management, in order to make cautious and pragmatic decisions.